Columbus Healthcare Plans

Privacy Policy

Privacy Policy

Effective Date: 2026 January 21

Gaia Health Insurance Agency Inc. (“we,” “us,” or “our”) operates the website www.gaiahealthinsurance.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit information through our forms.


Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including but not limited to:

  • First and last name

  • Phone number

  • Email address

  • Age

  • Household annual income

  • Insurance-related information (such as Medicare enrollment status and healthcare usage frequency)

  • Any other information you choose to provide through forms or communications

We may also automatically collect certain technical information such as IP address, browser type, and device information for security and analytics purposes.


How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide insurance-related information

  • Assist you in exploring health insurance coverage options

  • Communicate with you by phone, email, or text message if you have provided consent

  • Improve our website and services

  • Comply with legal and regulatory requirements


Text Messaging (SMS)

If you provide your phone number and opt in to receive text messages, we may send you SMS messages related to your inquiry, account information, appointment reminders, or service-related notifications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or get assistance by replying HELP.

SMS consent is not shared with third parties or affiliates.


Who We Share Your Information With

We do not sell your personal information.

We may share your information only with:

  • Licensed insurance carriers and service providers necessary to fulfill insurance-related services

  • Technology and communication service providers who assist us in operating our website and communications

  • Regulatory or legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and support website functionality. You may adjust your browser settings to refuse cookies if you prefer.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.


Your Data Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained as required by law or for legitimate business purposes.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.


Third-Party Content

Our website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices of those third parties.


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Gaia Health Insurance Agency Inc.
Website: www.gaiahealthinsurance.com
Email: contact@gaiahealthinsurance.com